Michelle Hope in the Port Arthur store is awesome. She is all about her customers.
Michelle was absolutely awesome. She took care of all of our needs. She was very good at her job she deserves a raise! On the other hand this store is not so great. I bought a laptop less then a month ago with a 3YEAR warranty through them. Been on the phone with them. They gave me a faulty laptop. It doesn't work the way it should. Every other webpage crashes. Now I don't know why they would do that or if all of their laptops are like this. DO NOT COME HERE. They refuse to return my laptop for another brand or simply another one. I would have to pay all these fees and simply not right. Don't bother coming here management doesn't care. I will be speaking to someone higher up.
I purchased a new window unit Air condition. I choose it on line, called to make sure it was in stock, went to the store, paid for it, loaded it on to my truck and drove back home. The in store process took about 20 minutes. Great shopping experience! Thanks Conns!
Shouts out to Shawn help me make a good purchase on a oled 65' tv. Mike brown
They sold us a bed that broke within a month. Trying to schedule a repair with their phone service was a nightmare. Then they did not repair it properly. They refused to let us return the bed. Now I'm out $800. These people are monsters.
Conn S Homeplus is a US Furniture Store based in Port Arthur, Texas. Conn S Homeplus is located at 7855 Memorial Blvd, Port Arthur, TX 77640, USA.
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