If I could give less than one star I would. First of all the service was terrible. I bought an expensive watch for my fiancé and a week later it came apart in several places, fell off her hand and broke. I brought it back and they sent it off to have it fixed and told me it would take 1 week. Here it is 2 months later and I still have nothing.
Staff is great and very friendly! Overall great store :)
Yea less than a star sums it up... Had my ring less than 2 weeks and 2 diamonds fell out.. Took it back wanted my money back since I paid cash. Was told I had to put it on my debit card or be issued a check..The attitude from the girls behind counter was awful and rude. I bought a necklace at the same time I adore but the manner I was treated I've decided I will return it tomorrow as well for in the future I don't want to deal with this store and sales lady's anymore..disgusted!!!
Zales is a US Jewelry Store based in Port Arthur, Texas. Zales is located at 3100 FM 365, Port Arthur, TX 77642, USA.
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