We did not have a good experience tonight. We got seated right away and the waiter was nice. Everything else was unacceptable. We waited about an hour for our food. The food was cold. We didn't get what we ordered. We didn't get refills until the second time we had to ask for it. We didn't get the condiments we asked for until the second time around. We will go back but not on a busy night and definitely a different waiter. If they suck again we won't be going back.
The past few times we’ve tried to enjoy a meal here, the wait to get seated is long enough plus still an extra 45+ Minutes to get our food order in. The excuse is always because the kitchen gets backed up but either they don’t have enough staff in the kitchen that they can’t keep up. But they surely have enough staff in the front just standing around and talking amongst each other! Whenever we approach them, they act like we are interrupting their conversations! Love BWW but this location is not good!
Other waitress is very nice and sweet. Order and deliciously. I realized spicy sauce on curio cheese. O my gosh my lip. Lol. It is not bad. Before I was waited for 1 hour and half and final call us to go table. I felt inside it s not right. But one thing I'm glad I ate food. Thank lord, it s over Friday night! Haha You all have a wonderfully weekend!
The food is good. The service leaves something to be desired and at about 5 pm the lights go up and the music gets really loud. Really loud.
The food is okay but the wait and service is super bad. One time I went on a Sunday not too much after they had opened, there was only like four other people there, the place was empty. I assumed going on any other day besides Tuesday and Thursdays would help with my fold arriving faster, but that was just a myth. My wait was still around from 40 minutes to an hour. Another time I ordered fries as an appetizer, but oddly enough they arrived when the rest of my food did. So why call it an appetizer? It felt more like a bad dessert, as they were old and bad. I don't blame the cooks for any of this, as I am sure my fries were ready sooner, is just I don't know how not even 1 of the hundreds of waiters/waitresses they have bothered to bring me my appetizer. Don't get me wrong either, I've had superb experiences with some waiters in the past who were nice, and actually took good care of me. We have never been rude to any either, we always just keep comments to ourselves but one time they didn't give my friend his utensils and he asked for them and the waitress got upset, for some odd reason. Anyway if you want your food in time I recommend you order either a day before or a few hours earlier, that should fix the problem. Other than that everything is good and props to the people who make the food, I wish I could tip them.
Buffalo Wild Wings is a US Meal Takeaway based in Port Arthur, Texas. Buffalo Wild Wings is located at 8845 Memorial Blvd #200, Port Arthur, TX 77640, USA.
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