Bad experience
And their employees are not good specially in Port Arthur 77642
I ordered furniture in store but I didn’t receive at time after 3 months I was able to get it’s just because daily I was calling them for order
Love JCPENNEY love shop with my family.s
Quality product at great prices!! Staff in all areas were very helpful.
Very bad experience they’re lying about the rebates they’re not giving the rebates
I ordered 2 pair of shoes on 1/4/17 to be delivered by 1/12. I did not receive shoes, so I called today. I was told it would be a 5 minute wait that turned into 23 minutes. When I asked why my order was cancelled she said it was due to processing problem. She was very nice. She told me the wait for that dept. Was 10 minutes. After a total of 46 minutes, I gave up. The info on my sales slip is correct. I am not going to reorder the shoes again.
Staff is friendly and inviting - very helpful. The salon is great. The manager is so knowledgeable she stopped by to make sure I received the everything I asked for. My stylist gave me more than I ever expected and I had complements on my hair everywhere I went.
For any problem they’re not responding well on call they disconnect the call
Jcpenney is a US Department Store based in Port Arthur, Texas. Jcpenney is located at 3100 FM 365, Port Arthur, TX 77642, USA.
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